Training plays a major role in learning organizations. Training is an important tool for developing a productive workforce and fine-tuning operations, a major approach to helping people control or manage change, and a way of organizing information and experience so that employees can alter their behaviors on the job to their own and the company’s benefit.

IIQA provides training related to quality management system viz. lead auditor training, internal auditor training, awareness cum implementation training, Total Quality Management (TOM), Six Sigma, Lean Management ‘and’ other customized training programs so as to help the organizations to build a robust and effective system. To provide these services IIQA works as a local unit of some international organisations active in the field of quality management and certification.

1.Quality Management and ISO Training

We provide quality management training enhancing the participants’ learning experience to achieve a better level of understanding at the end of the course.

Lead Auditor Training Course on different management systems
 (ISO 9001, ISO 22000, ISO 14001, ISO 27001, ISO 17025, ISO 45000 etc.)

Internal Auditor Training on different management systems
 (ISO 9001, ISO 22000, ISO 14001, BS OHSAS 18001, ISO 27001, ISO 17025, ISO 45000 etc.)

Documentation and Implementation
(ISO 9001, ISO 22000, ISO 14001, ISO 27001, ISO 17025, ISO 45000 etc.)

Awareness Raising Training
(ISO 9001, ISO 22000, ISO 14001, ISO 27001, ISO 17025, ISO 45000 etc.)

Good Manufacturing Practices (GMP)
It is a concept that ensures products are consistently produced and controlled according to quality standards. It is designed to minimize the risks to the patient involved in any pharmaceutical production.

Integrated Management Training (IMS)
An Integrated Management System (IMS) integrates all of an organization’s systems and processes into one complete framework, enabling an organization to work as a single unit with unified objectives.

2. Lean Management and Six Sigma Training

  • Different courses on Six Sigma are organized by IIQA. It is taught through quizzes, group exercises, case studies, extra reading materials and practice. You will be encouraged to learn important concepts of Lean Six Sigma. Finally, an examination will be taken.
  • Six Sigma is a method that provides organizations tools to improve the capability of their business processes. This increase in performance and decrease in process variation helps lead to defect reduction and improvement in profits, employee morale, and quality of products or services.
  • “Six Sigma quality” is a term generally used to indicate a process is well controlled (within process limits ±3s from the center line in a control chart, and requirements/tolerance limits ±6s from the center line).
  • Lean Six Sigma is a management system that helps any organization to improve their profitability.

It involves systematic data collection & statistical analysis while focusing on the pain areas affecting management to achieve one of the following THREE Goals:

  • Reduce defects in any process to reach a level of less than 3.4 per million opportunities for error.
  • Eliminate Wasteful Practices.
  • Delight internal and external customers by fulfilling their present & future needs

Why Lean & Six Sigma

In order to achieve Six Sigma, organizational processes need to keep their defects to a maximum of 3.4 per million (99.99966%) opportunities. A Six Sigma defect can be defined as anything that is outside of client specifications. Its objective is to minimize the variability in business and manufacturing processes. One of the salient highlights is the ability to create focus on achieving quantifiable and measurable financial returns from any six sigma project.

Developed by Motorola in 1986, Six Sigma is basically a set of tools and techniques that enable process improvement.

Following courses are organized by IIQA:
Lean Six Sigma White Belt
Lean Six Sigma Yellow Belt
Lean Six Sigma Green Belt
Lean Six Sigma Black Belt

3. Leadership and Management Training

Apart from Six Sigma, IIQA also organizes training on various aspects of management. Some of them are also dealt under Six Sigma courses as well. They are as follows:

  1. Total Quality Management
  2. Total Productive Maintenance
  3. Kaizen
  4. 5 S, 7 QC etc.

ToP and other tools can be learned and practiced. In Nepal, they are facilitated by experienced trainers, committed to delivering high quality courses in Nepali and / or English.
IIQA in collaboration with ICA Nepal organizes following training on leadership and management:

 Facilitation Skills
This course trains participants to use four core ToP tools: The Focused Conversation method, The Workshop method are two key methods under this training. The Action Planning method and a series of other facilitative tools are also included in this training. These tools enable individual ideas and capacities to be used for enhanced group results.

 Leadership and Management Training
While working with Management Sciences for Health (MSH) to implement leadership and management courses (ROLDP) for government and nongovernment staff, the key trainer played the role of national facilitator. The global package is implemented worldwide with the support of USAID.

 Training of Trainers (ToT) in Training and Facilitation Skills
In this course participants learn how to design and deliver high quality programmes, making training interesting, enjoyable and effective. It also includes the material taught in the Facilitation Skills course above.

 Training on Participatory Strategic Planning (PSP)
The two day long participatory strategic planning training enables the participants to develop strategic plan of their organization as well as to practice facilitation skills.

 Project Proposal Writing and Fundraising
After this course, participants will be better able to present project ideas clearly and write a good project budget, thereby developing effective proposals. They will also be able to raise funding for community development projects.

 Strategic Action Planning for Business and Leadership Teams
This course addresses such issues as developing long-term plans for companies, creating a productive working atmosphere, effective leadership and using participatory management styles.

 Participatory Monitoring and Evaluation
Participatory monitoring and evaluation is a vital part of development programmes. It can be learned and applied to the specific situation.

 Training Course on Project Management
Courses on the project management area also organized on the regular basis. This five day course includes project planning, management and leadership issues required to operate projects effectively.

 Participatory Research Philosophy and Methodology
Through the five day course, participants are made skillful on conducting academic and applied research.